We don't do gimmicks or promotions. We just do fair. We pride ourselves on our competitive rate and would never to rip our customers off. That’s why we’re confident enough in our business that we’ll guarantee it.
If you do find your currency cheaper with another provider we'll beat their price by $10.
We try to be as transparent and fair as possible with our customers so we hope you don't mind if we ask you to follow some simple but fair rules for us to offer this guarantee.
Simple rules to qualify
- Eligible for currency exchange orders over $1,000 AUD
- The competitor’s quoted price must be the final payable total, in Australian Dollars and for the same amount and currency pair
- The competitor’s quoted prices need to be publicly available to all customers. For us to verify these prices, they need to be displayed in the competitor’s own shop or on their website
- The total price must be based on the individual currency total and not part of a bundle, promotion or special deal or include optional extras such as delivery fee
- The competitor’s quoted price and the S Money quoted price must be within a 3 hour window and sent to us within 3 hours of receiving them . Exchange rates are live, so we need to be able to verify the price in this time frame.
How to make a claim
To make a best price guarantee request simply send us a screenshot/ copy of the quote from the S Money website and the competitor to connect@smoney.com.au.
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